Your stay, your story

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60 Balconies is another way to travel, yours. Follow these simple steps and travel the way you want.

3 buildings,
3 experiences.
What’s yours?

Are you a foodie? Passionate about art? Are you always up to date in fashion, shopping and restaurants? Are you looking for something Bohemian? Typically Madrid? Cosmopolitan? Each of our buildings is located in a central neighbourhood with a unique personality. Explore and discover each of them decide what kind of trip you want yours to be.

Travel at your rhythm and feel like a Madrileño

No matter what location you choose, the best thing is that you can enter and leave the hustle and bustle of the city however and whenever you want. We want to inspire you to explore the city from your own gaze and this to be a home from where you can expand your world. No matter if you want to unwind on the sofa or invite a friend to dinner. You always set the rhythm here.

We want to take the utmost care of your experience

24h Customer service

For any doubts or if something is not working properly, get in touch with us.
(+34) 910 604 458
reservas@60balconies.com

Online Check-in

In your confirmation email you will receive a booking code that you will have to enter at the check-in machine on arrival. Once you have filled in your details you will receive a card to access your flat.

Ask us what you need

Our three buildings have a reception team available for you. If you have any questions or need anything, don’t hesitate to let us know. We will help you in any way we can.

Any more questions?

How to book?

You can book through our search engine , or if you prefer by calling us teléfono (+34) 910 604 458 o a través del mail reservas@60balconies.com. We will not charge you anything until you arrive except in case of non refundable rates or on offers with special conditions.

Once you have made your booking you will receive an e-mail confirming it with all the information you need:

  • Your booking information
  • Where we are and how to get here
  • Entry to the building
  • Check-in
  • Arrival and departure
  • Beds
  • Breakfasts
  • Cleaning service
  • Cancellations and change of dates

What you need to know about Check-in / Check-out

At 15:00 your apartment will be ready for you and you should leave it before 12:00 on the day of your departure, we know it’s tough, you’ll want to stay forever.

We are flexible* with entry and departure times as long as there is availability, so, if you want to check in earlier or check out later give us 48 hours notice and we´ll do our best to adapt to your timetable.

Here your check-in is completely independent, we will send you a reservation code with your confirmation email which you will have to enter into the check-in machine on your arrival.

Once you have entered your information into the machine you will receive a card which gives access into your apartment

If you would like a duplicate card, using the same booking code you can get one from the check-in machine. Try not to place the card next to a mobile phone because this damages the code

Easy, isn’t it?

* This service is subject to availability and incurs an extra cost of 15€ per person.

How to change or cancel a reservation

Plans can change, we know, that’s why you can change or cancel your reservation up until 12:00, 3 days before you arrive. If you cancel your reservation after this time we will charge you for 1 night.

If you wish to change the dates of your stay send us an email to: reservas@60balconies.com as we do not allow changes to reservations via phonecalls. We will change your reservation as long as there is availability.

Remember that non refundable rates cannot be cancelled or changed.

Are the apartments equipped?

We’ve taken a lot of care with decoration, interior design and the equipment, right down to the smallest details so that you feel at home right from the start and nothing stops you. Here are the details:

  • Eco-friendly apartments
  • Designer furniture with some exclusive pieces
  • Fully equipped kitchen with all electrical appliances; fridge, cooker, dishwasher, microwave oven and washing machine.
  • Small appliances; mixer, toaster, Nespresso and Italian coffee makers, Kettle and juicer.
  • Designer tableware
  • Cleaning kit
  • Viscoelastic mattresses
  • Bed linen and towels
  • All toiletries
  • Hairdryer
  • Cot and high chair for children (on request).
  • Hot and cold air conditioning and air renewal system.

Is there a cleaning service?

Of course! You have all the services you need so that nothing stops you enjoying your stay and you have a unique experience and a cleaning service is one of the most important, that’s why it’s included in the price. The apartment will be cleaned between 11:00 am and 15:00 pm. For stays of longer than 7 days there will be a more thorough cleaning that includes a change of bed linen. If you require an extra change of bed linen please tell us the day before.

What rules do I have to follow during my stay?

All our flats are independent and during your stay we want you to feel like a neighbour. That is why we ask you to take into account the usual rules of any community: be careful with noise early in the morning and at night, do not play loud music and avoid parties, your rest is very important and that of your neighbours too. Take care of the flat and the common areas as if it were your own home, if we all do it we will always have perfect facilities ready to enjoy to the maximum. If you break any of these little rules, we may exercise our right to ask you to leave the flat without notice and we would hate to have to do so, as you would lose the payment made and the right to make any kind of claim. We cannot be held responsible for damage caused by misuse, as well as accidents involving personal injury caused by falls, fires, burns from the oven or hob, etc. (including theft or criminal behaviour).

Tell us about a problem

In case of a breakdown, malfunction, etc, please call (+34) 910 604 458 or send an email to reservas@60balconies.com and we will get it repaired as soon as possible. Any power cuts or cuts to supplies are out of our control but if they do happen please let us know and we will try to find a solution as soon as possible.